How can I help you?
Rafa: Hello. I'd like some information about student
bank accounts.
Albert: Yes, that's no problem. Would youlike to
make an appointment?
Rafa: Yes, OK.
Albert: Is Saturday OK for you? At three o'clock?
Rafa: Yes that's fine.
Albert: An your name is?
Rafa: Rafel Tarradas.
Albert: Rafel Tarradas. OK, Rafa, we'll see you on
Saturday the 16th at three o'clock.
Rafa: OK. Thanks for your help. Bye.

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